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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A context menu will appear. It includes in-depth info about all the actions that you can carry out on the page in question. Each pop-up menu appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of how-to videos explaining how to use our hosting Control Panel. They're made for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, take a gaze at our extensive FAQ section, which comprises questions asked by actual customers and offers practical solutions. We constantly update our Frequently Asked Questions section with new articles in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of client support engineers available 24x7 and eager to assist you with any problem. Each support ticket you open will be responded to within sixty minutes (the average response time being just 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 152057

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com